Questions About Home Watch & Concierge Services
Q
Why do I need to pay someone to for Home Watch Services when my neighbor is willing to check on things while I am away?
A
Having a neighbor or relative stop in periodically as a favor to check your home may initially seem like a good idea. However, when an issue arises or you need someone to take swift action on your behalf, your property can quickly become an imposition to whoever is watching over it. Not to mention, Can you expect them to visit on a regular schedule? Will they document each visit? What if
damage occurs on their watch? Remember undetected water, or mold damage, can cost tens of thousands of dollars to remediate. Why risk a friendship?
Q
What do you check during a home visit?
A
At each visit, we cycle the water which includes flushing toilets, running water in sinks, tubs, and showers, to keep the drain traps wet so there are no smells or drain flies, checking for visible leaks, run the dishwasher and washing machine regularly. We use our flashlight to look at ceilings, visible walls and baseboards for signs of water or other damage. We check under every sink looking for leaks and insect infestation. We are trained to identify irregularities and to catch a damaging situation in the early stages.
Q
How often do you visit?
A
We offer home visits on a weekly, bi-monthly and tri-monthly basis. We can also customize a schedule that fits your needs.
Q
What is your service area?
A
Annapolis Home Concierge specializes in residential single-family homes, estates, and condominium properties. We service Annapolis and the surrounding areas, including but not limited to : Arnold, Eastport, Edgewater, Severna Park, Severn, Cape St. Claire, Crofton, and Bowie.
Q
How do you handle problems that arise during your visit?
A
Although we cannot always prevent problems from happening, we consider it our job to recognize damage before it becomes a bigger problem. We are vigilant and look for obvious issues that may not show up in the standard audit report. If we find anything out of the ordinary, we make an evaluation of the issue and determine the level of urgency that it should require. We immediately report any issues to the property owner and assist in coordinating a licensed professional to remedy the situation on your behalf.
Q
How will I know when you visit my home?
A
You will receive a detailed electronic report with GPS coordinates indicating when we arrive and depart your property. Our technology uses real time GPS coordinates to pinpoint your home location and electronically record our presence. Annapolis Home Concierge uses the latest cloud-based reporting technology and home watch software in the industry. All photos taken are date & time stamped, and included in your report that is sent to you as PDF at the conclusion of our visit.
Q
What does your service cost?
A
Our price varies on several factors including type of property, square footage and number of visits per month. We conduct a FREE onsite visit and evaluation of your property and provide a quote customized to your specific needs.
The price, for professional Home Watch services, starts around $50.00 to $60 per visit and increases based on the size of the property.
Concierge services such as meeting vendors, accepting deliveries, running cars etc., also range between $45.00 – $60.00 or more per task or per hour.
Have additional questions?